The largest losses I’ve sustained in business have come from trusting a supplier without verification of their capabilities. CYA or be prepared to suffer the consequences.
You don’t want to be the only person left standing on “integrity island”, but knowing when to turn the page on a customer, vendor or friend is part of the growth process. Not all positions are lifetime appointments. They must be continuously earned. – Dad
Expectations are almost everything. Know your audience. If they paid for a greasy hamburger and you serve them a deftly cooked steak it will only bum them out. – Bob Odenkirk